Articles by: Stephen Wilson

The Importance of Live Chat for Improving Customer Support

The Importance of Live Chat for Improving Customer Support

November 11, 2016 at 1:21 am0 comments

People who run a variety of businesses around the world are always looking for ways to improve their customer satisfaction, as it is one of the key strategies which guarantee true business success. One of the best ways to achieve this task is to actively work on improving communication withRead More

Top 10 Live Chat Benefits

Top 10 Live Chat Benefits

November 7, 2016 at 2:33 am0 comments

The main goal of every business is to gradually grow. One of the best ways to achieve this is to increase customer satisfaction. A new approach that many companies are implementing on their websites is live chat software. This kind of system offers a variety of benefits that drive businessesRead More