Management
Conflict Resolution Toolbox
Models and Maps for Analyzing, Diagnosing, and Resolving Conflict
Author:
Furlong, Gary
Isbn 13:
9780470835173
ISBN: 0470835176
Pub Date:
Apr 4, 2005
Publisher:
Wiley
Shipping Weight: 1.11 pounds
Status:
Ships 1-5 days rush ship avail
Quantum Price: $54.00
Quantity in Basket: None
This book presents a complete set of tools and models for analyzing, diagnosing, and resolving any kind of conflict in any situation. It shows mediators, negotiators, and businesspeople how to simply and effectively assess the conflicts they face, and offers specific guidance on resolving them. Step-by-step conflict resolution guidelines, illustrative examples, and handy tips and advice make this a great resource for anyone involved in conflict resolution.
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